Shipping Policy

Last updated: 26 January 2026

At Nudist, we aim to deliver your skincare essentials safely, swiftly, and transparently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. About Us

Brand Name: Nudist
Company Name: The Big Eye Deer
Registered Address:
19001/18, MMW,
Greater Noida (West) – 201306,
India

Customer Care Email: care@nudist.co.in

2. Shipping Locations

We currently ship across India.
At this time, we do not offer international shipping.

3. Order Processing Time

  • Orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation email once your order is successfully placed.

4. Shipping & Delivery Timeline

  • Standard delivery usually takes 3–7 business days, depending on your location.
  • Delivery timelines may vary due to factors such as courier partner delays, weather conditions, or remote area access.

5. Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout before payment.
  • Any promotional offers related to free or discounted shipping will be communicated on the website.

6. Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation email with tracking details.
  • You can track your order using the provided tracking link.

7. Delays & Unforeseen Circumstances

While we strive to deliver on time, Nudist is not responsible for delays caused by:

  • Natural disasters
  • Government restrictions
  • Courier partner issues
  • Incorrect or incomplete shipping information provided by the customer

We appreciate your patience in such situations.

8. Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.
  • Nudist is not responsible for non-delivery due to incorrect or incomplete address details.
  • In case of failed delivery attempts, re-shipping charges may apply.

9. Damaged or Missing Packages

If your order arrives damaged or if any item is missing:

  • Please contact us within 48 hours of delivery
  • Share clear photos/videos of the package and products
  • Email us at care@nudist.co.in

Our support team will review the issue and assist you promptly.

10. Changes or Cancellations

  • Orders can only be modified or cancelled before dispatch.
  • Once shipped, changes or cancellations are not possible.
  • For assistance, contact us immediately at care@nudist.co.in.

11. Contact Us

For any shipping-related queries or support, reach out to us at:

Email: care@nudist.co.in
Company: The Big Eye Deer
Address: 19001/18, MMW, Greater Noida (West) – 201306